Last updated: 20 October 2026
1. Who we are
This Privacy Policy explains how Tale Guru collects and uses personal data through https://tale.guru and when providing writing consultations and bespoke writing services.
The data controller is:
Yury Nikiforov, trading as Tale Guru
Individual entrepreneur, Cyprus
SIC: 1582083
28 Oktovriou 279, 3035 Limassol, Cyprus
Email: contact@tale.guru
Telephone: +357 999 12134
You can contact us using these details with privacy questions or requests concerning your personal data.
2. Personal data we collect
Depending on how you interact with us, we collect:
- Contact and enquiry details: your name, email address, optional telephone number, project idea and information you submit through our website or correspondence.
- Order and project information: consultation arrangements, instructions, agreed scope, correspondence, feedback, manuscripts, reports and deliverables.
- Billing and transaction information: information needed to issue invoices, identify payments, process refunds and maintain required financial records.
- Consultation information: information you share during a Zoom call and, only with your prior agreement, an audio or video recording.
- Website and device information: information such as IP address, browser and device details, pages visited, interactions, referral information and identifiers collected through the website, analytics, advertising technologies and security tools.
We collect information directly from you and through the technologies and service providers described in this Policy.
We do not request sensitive personal data, such as health information or information about your sex life, or personal information about children or other identifiable people for inclusion in projects. Please do not submit such information. Contact us first if a project would require it.
3. Why we use personal data
Under the General Data Protection Regulation, our purposes and legal bases are:
Enquiries, consultations and writing services — contract and pre-contractual steps.
We use your contact details, instructions, correspondence and project information to respond to your requests, arrange consultations, prepare reports, agree and deliver writing projects, provide order updates and handle cancellations or refunds.
Accounting and other mandatory requirements — legal obligation.
We process information necessary to maintain legally required records and respond to binding requests from competent authorities.
Security, administration and legal claims — legitimate interests.
We process information reasonably necessary to protect our website and business from misuse, administer records, investigate complaints and establish, exercise or defend legal claims. We assess these interests against your rights and reasonable expectations.
Consultation recordings — consent.
We record a consultation only with your prior agreement, to support preparation of the consultation report and clarify project instructions. You may decline recording and still receive the consultation.
Optional AI-assisted processing — consent.
We obtain your agreement before using generative AI for your project and separately before submitting your materials to an AI service.
Non-essential analytics and advertising tracking — consent where required by law.
The website uses the tools described in Section 7. Where consent is required, it must be obtained before the relevant technologies are activated. The current status of our consent controls is explained there.
We use email for enquiries, order updates and service communications. We do not use your email address for newsletters, promotional offers or marketing campaigns.
4. Information you need to provide
We need sufficient contact and project information to respond to an enquiry and perform an order. If you do not provide information necessary for a particular service, we may be unable to provide it.
The telephone number and project-idea fields in our initial website form are optional.
Consent to consultation recording or AI processing is separate from agreeing to our Terms of Service or reading this Policy.
5. Service providers and other recipients
We share personal data only where needed for the purposes described in this Policy.
- Tilda: operates our website, stores website form submissions and provides website statistics and built-in CAPTCHA functionality.
- Microsoft 365: supports our business email, correspondence and storage of project materials.
- Zoom: provides consultation calls and stores recordings in its cloud when you have agreed to recording. We do not create automatic consultation transcripts.
- OpenAI ChatGPT Business: may process project materials only with your prior agreement, as described in Section 6.
- Google Analytics: provides information about website visits and usage.
- Meta Pixel: supports measurement of website interactions and advertising-related activity.
- Authors in the European Union and United States: receive only the project materials needed to complete their work. We do not provide them with your contact details as part of the project handover. Project materials themselves may contain personal data if you include it.
We have agreements governing data processing and confidentiality with the relevant service providers and authors. Providers may also process certain information for their own purposes under their applicable privacy notices.
No payment provider is currently identified for website consultation payments. If we integrate one, we will identify it and make its privacy information available before you pay. We will also explain the payment information made available to us. Its privacy notice supplements this Policy and does not replace our responsibilities for data we control.
We may disclose information where required by law, in response to a valid legal request, or where necessary to establish, exercise or defend legal claims.
We do not sell client contact lists or project materials. The website's use of Meta Pixel is described separately in Section 7.
6. AI-assisted work
We use ChatGPT Business only where agreed with you for the relevant project. Before submitting your materials, we will explain the proposed use and obtain your agreement.
We have not opted in to sharing business data with OpenAI for model training. OpenAI states that ChatGPT Business inputs and outputs are not used to train its models by default.
We limit submitted information to what is needed for the agreed task. You may decline AI processing.
You may withdraw consent to future AI processing by emailing contact@tale.guru. Withdrawal does not affect the lawfulness of processing already carried out. We will explain any effect on the agreed project workflow and address deletion requests in accordance with applicable law and the provider's processing arrangements.
7. Cookies, analytics, advertising and CAPTCHA
Our website uses Tilda Statistics, Google Analytics, Meta Pixel and Tilda's built-in CAPTCHA. Depending on the tool and its configuration, these technologies may process technical information, usage events and device or browser identifiers, using cookies or similar technologies.
We use:
- Website functionality and security tools to operate the site and protect forms against automated abuse.
- Tilda Statistics and Google Analytics to understand website usage.
- Meta Pixel to measure website interactions and advertising-related activity.
As of the date of this Policy, a cookie consent banner has not yet been implemented. We therefore do not represent that visitors are currently offered an on-site choice before non-essential tracking begins.
Where applicable law requires prior consent, non-essential analytics and advertising technologies must remain disabled until valid consent is obtained. Visiting the website, submitting an enquiry or accepting the Terms of Service does not by itself constitute consent to those technologies.
You can manage or delete cookies through your browser settings. Blocking cookies may affect some website functions. Browser settings do not replace any obligation we have to obtain consent.
The precise cookies, storage periods and available consent controls will be documented when the cookie controls are configured.
8. International processing
We operate from Cyprus. Some providers and authors may process information outside the European Economic Area, including in the United States.
Where GDPR restrictions on international transfers apply, the transfer must be supported by a valid mechanism, such as an applicable adequacy decision or appropriate contractual safeguards. A processing or confidentiality agreement alone does not automatically satisfy these requirements.
You may contact us for details of the safeguards applicable to a particular transfer and, where applicable, a copy of them, subject to necessary redactions protecting confidential information.
9. How long we keep information
Our retention periods are:
- Enquiries that do not result in a paid order: six months from our last communication with you.
- Client correspondence and project materials: five years after the relevant order is completed or cancelled.
- Zoom consultation recordings: 90 days after the consultation, unless deleted earlier following a valid request or withdrawal of consent.
- Accounting and transaction records: for the period required by applicable accounting and tax law.
- Technical, analytics and advertising data: according to the relevant tool's configuration and provider arrangements. Specific periods will be documented with our cookie controls.
We delete or anonymise information when it is no longer needed. You may request earlier deletion.
We may retain particular information for longer where required by law or where necessary for an existing dispute or legal claim. Any such retention is limited to the information and period needed for that purpose.
Removal from active systems may be followed by deletion from provider recovery areas or backups according to their applicable deletion cycles. Retained recovery copies are not intended for ordinary operational use.
10. How we protect information
We use two-factor authentication and access restrictions for our business systems and project storage.
Access is limited to us, the providers operating the relevant systems and authors who need the relevant project materials. We require appropriate confidentiality protections and limit sharing to what is needed.
No internet transmission or storage system can be guaranteed completely secure. If a personal data breach occurs, we will take the steps required by applicable law, including notifying affected people or the relevant authority where required.
11. Your rights
Subject to applicable legal conditions, you may:
- Request access to your personal data and a copy of it.
- Ask us to correct inaccurate or incomplete information.
- Request deletion.
- Request restriction of processing.
- Receive eligible data in a portable format.
- Object to processing based on legitimate interests.
- Withdraw consent at any time where processing relies on consent.
Withdrawing consent does not affect the lawfulness of earlier processing.
To exercise your rights, email contact@tale.guru. We may request proportionate information to verify your identity.
We normally respond within one month. If the law permits an extension because a request is complex or numerous, we will explain the extension within that initial period. Requests are normally free of charge, subject to the exceptions allowed by law.
We do not use personal data to make decisions based solely on automated processing that produce legal or similarly significant effects on you.
12. Complaints
Please contact us if you have concerns about our use of your personal data.
You also have the right to complain to a competent supervisory authority, including the authority in the EU or EEA country where you live or work, or where you believe an infringement occurred.
Our local supervisory authority is the Commissioner for Personal Data Protection of the Republic of Cyprus:
https://www.dataprotection.gov.cy
You do not have to contact us before making a complaint.
13. Children
Our services are intended for people aged 18 or over. We do not knowingly collect personal data from children.
If you believe a child has provided personal information to us, please contact contact@tale.guru so we can assess and address the matter.
14. Changes to this Policy
We may update this Policy to reflect changes in our services, providers, processing practices or legal requirements.
The updated version will appear on our website with a revised date. Where required by law, we will provide additional notice or obtain consent before introducing a new use of personal data.